Tag Archives: SLA

Short Scheduled Network Maintenance – Sunday, Nov 17th, 8:30am AEDT

Posted on November 14, 2013 by richard

As per last weekend, our main Upstream Internet Provider has requested a short partial network restart of their core network in Sydney. We connect to their network via two paths and one of those paths will experience an outage while … Continue reading →

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Short Scheduled Network Maintenance – Sunday, Nov 10th, 8:30am AEDT

Posted on November 8, 2013 by richard

Our main Upstream Internet Provider has requested a short partial network restart of their core network in Sydney. We connect to their network via two paths and one of those paths will experience an outage while the provider’s equipment is … Continue reading →

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Network Presence VPS SLA

Posted on September 26, 2013 by richard

After much consideration, consultation and negotiation, and after having run our business and network of servers since 2008, we’ve created our first public general Service Level Agreement (SLA) for VPS customers of Network Presence, effective from October 1st, 2013. This … Continue reading →

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Data Centre & POP Maintenance Notice – Tues evening & Wed morning, Sept 24th 2013

Posted on September 19, 2013 by richard

During the evening of Tuesday September 24th and into the morning of Wednesday September 25th, we will be performing upgrades to network infrastructure (routers & switches) and selected hosting server platforms of Network Presence in Sydney, Australia. Customers with services … Continue reading →

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