Author Archives: richard

A note that Microsoft and cPanel increase their licensing costs to us by 10% every year around this time. But because we use Paypal Subscriptions in our web based ordering systems, we can’t pass those cost increases on to our … Continue reading →

Today something which we’ve planned against and operated to survive for nearly a decade occurred. At 11am on a Wednesday an Internet link via fibre cable goes down, hard. The linked post from our Operations site details it, but I … Continue reading →

We’ve updated our MikroTIk Router VPS image to their stable long-term support version 7.16 You can select this in our VPS Management pages for VPS reimage.

We’ve updated our MikroTIk Router VPS image to their stable long-term support version 6.49.13 You can select this in our VPS Management pages for VPS reimage.

We’ve updated the process of Windows based VPS (Windows 10 Pro or Windows Server 2019) ordering and provisioning. It still needs our manual attention, but that’s intentional so that there’s some checks on the orders for these types of VPS. … Continue reading →

We’ve released an updated CentOS 9 templated OS image and it’s now available for all customers to Reimage/Reinstall their VPS at networkpresence.com.au

We’ve seen some customers with this issue, where after a reboot on a current version of cPanel, the MySQL server won’t start fully and keeps crashing with logs like: 2024-07-08T00:03:13Z UTC – mysqld got signal 11 ;Most likely, you have … Continue reading →

We’ve released an Ubuntu 24.02 templated OS image and it’s now available for all customers to Reimage/Reinstall their VPS at networkpresence.com.au

There’s a recent issue with cPanel that sometimes results in a page listing “plugin error – Analytics: plugin not found” when you login to your WHM site. The solution is to run the following when logged into your VPS as … Continue reading →

We’re emailing our cPanel VPS customers who haven’t upgraded to the latest Linux and cPanel software, given cPanel’s end of life for older Linux versions is coming up in July 2024. We’ve helped many customers upgrade and migrate their cPanel … Continue reading →