If you’re wanting a mail server that can provide a way to handle “Mail Queues” and “Ticketing” of emails, with automatic responders and a web interface for managing the emails, multiple users with priorities etc, then Request Tracker is an excellent open-source option, which we offer fully installed and configured with a VPS to serve it through our Email Ticketing VPS Appliance Plan.
This provides you with a Managed VPS running a Request Tracker install, all setup and with you having full access as you need to configure and use it, and we’re available for whatever help we can provide as you use your RT (we’ve used RT for years too).
Please feel free to contact us if you’d like more information on this or any of our VPS Appliances.
Regards,
Richard.