During the evening of Tuesday, November 27th from 9pm that night (through to 7am on Wednesday morning) we will be performing upgrades to the hosting server known as “Node 16” in Sydney, as well as one of our many border routers of Network Presence in Sydney, Australia.
Update: These works went well on the night and during the days afterwards we found a kernel setting that was required for these upgraded Nodes, which was in-place by Monday December 3rd.
Customers with services (VPS) on the affected hosting platform(s) to be upgraded may be emailed advisory notices, and this is a general notice related to other ancillary upgrades and Infrastructure Maintenance being performed during this scheduled window of time, and specifically the short cutovers between routing upgrades that’ll affect a small segment of our Sydney based VPS customers.
This Maintenance Window starts from 9pm Sydney time on the evening of Tuesday, November 27th 2018 through to 6am on the Wednesday morning, and I’ll be personally contactable by phone & online during and after these works in-case there’s any issues that arise. During this Maintenance Window, selected network or server equipment will be worked on, upgraded and restarted. Works will be completed as quickly as possible (and where possible, timing information will be in emails to affected customers) and restarts are short service interruptions only, while upgrades may incur longer service interruptions.
This will incur outages to selected hosting services of Network Presence in Australia during this off-peak scheduled works period.
In addition, there may be some impact (short 5-10 minute periods) to the general Internet Connectivity of portions of Network Presence in Sydney during these works, though redundant routing will be utilised during these works. Our Adelaide POP is unaffected by this Maintenance Notice and works.
Progress updates during the works will be posted to our Operations Twitter Feed at https://twitter.com/netpresops
FYI and regards,
Richard.