Network Presence Blog

As our response to the COVID-19 Crisis in 2020 we’ve doubled the Network Traffic Quotas of all our customers, effectively immediately.

We’re updating our websites and product pages for this now, but it’ll be honored as of today re: double network traffic quotas.

We do what we can to help our customers in these times, regards,
Richard.

We’ll be posting updates and new entries on the COVID-19 topic as it becomes relevant to the business of Network Presence.

Remote or Work-from-Home (WFH) has been the way that Network Presence has been run for years, so in this context there’s no problems presented to the business for regular operations & service due to COVID-19.

We have personnel available to attend our Adelaide and Sydney POPs as required still, and we foresaw the Government based Travel Restrictions and bought forward at least 6 months of capacity upgrades at each of our POPs (Adelaide and Sydney), so as to remove our regular POP Maintenance Works for the next 6-9 months.

We continue to operate as normal and please feel free to get in-touch if you need any more information or such.

Regards,
Richard.

During the evening of Sunday, March 22nd from 10pm, we will be performing upgrades to selected hosting server platforms & one of our network uplinks of Network Presence in Sydney, Australia.

Customers with services (VPS) on the hosting platforms to be upgraded may be emailed advisory notices, and this is a general notice related to other ancillary upgrades and Infrastructure Maintenance being performed during this scheduled window of time.

This Maintenance Window starts from 10pm through to 6am Sydney time on the evening of Sunday, March 22nd 2020 and I’ll be personally contactable by phone & online during and after these works in-case there’s any issues that arise.

During this Maintenance Window, selected network or server equipment will be worked on, upgraded and restarted. Works will be completed as quickly as possible (and where possible, timing information will be in emails to affected customers) and restarts are short service interruptions only, while upgrades may incur longer service interruptions.

This will incur outages to selected hosting services of Network Presence in Australia during this off-peak scheduled works period.
In addition, there may be some impact (short 5-10 minute periods) to the general Internet Connectivity of portions of Network Presence in Sydney during these works, though redundant routing will be utilised during these works. Our Adelaide POP is unaffected by this Maintenance Notice and works.

Progress updates during the works will be posted to our Operations Twitter Feed at https://twitter.com/netpresops

FYI and regards,
Richard.

During the evening of Saturday, February 22nd from 6pm that night (through to Noon on Sunday February 23rd) we will be performing upgrades to selected hosting server platforms & one of our network uplinks of Network Presence in Sydney, Australia.

Customers with services (VPS) on the hosting platforms to be upgraded may be emailed advisory notices, and this is a general notice related to other ancillary upgrades and Infrastructure Maintenance being performed during this scheduled window of time.

This Maintenance Window starts from 6pm Sydney time on the evening of Saturday, February 22nd 2020 through to Noon on Sunday February 23rd, and I’ll be personally contactable by phone & online during and after these works in-case there’s any issues that arise.

During this Maintenance Window, selected network or server equipment will be worked on, upgraded and restarted. Works will be completed as quickly as possible (and where possible, timing information will be in emails to affected customers) and restarts are short service interruptions only, while upgrades may incur longer service interruptions.

This will incur outages to selected hosting services of Network Presence in Australia during this off-peak scheduled works period.
In addition, there may be some impact (short 5-10 minute periods) to the general Internet Connectivity of portions of Network Presence in Sydney during these works, though redundant routing will be utilised during these works. Our Adelaide POP is unaffected by this Maintenance Notice and works.

Progress updates during the works will be posted to our Operations Twitter Feed at https://twitter.com/netpresops

FYI and regards,
Richard.

During the evening of Saturday, November 23rd from 6pm that night (through to Noon on Sunday November 24th) we will be performing upgrades to selected hosting server platforms & one of our network uplinks of Network Presence in Sydney, Australia.

Customers with services (VPS) on the hosting platforms to be upgraded may be emailed advisory notices, and this is a general notice related to other ancillary upgrades and Infrastructure Maintenance being performed during this scheduled window of time.

This Maintenance Window starts from 6pm Sydney time on the evening of Saturday, November 23rd 2019 through to Noon on Sunday November 24th, and I’ll be personally contactable by phone & online during and after these works in-case there’s any issues that arise.
During this Maintenance Window, selected network or server equipment will be worked on, upgraded and restarted. Works will be completed as quickly as possible (and where possible, timing information will be in emails to affected customers) and restarts are short service interruptions only, while upgrades may incur longer service interruptions.

This will incur outages to selected hosting services of Network Presence in Australia during this off-peak scheduled works period.
In addition, there may be some impact (short 5-10 minute periods) to the general Internet Connectivity of portions of Network Presence in Sydney during these works, though redundant routing will be utilised during these works. Our Adelaide POP is unaffected by this Maintenance Notice and works.

Progress updates during the works will be posted to our Operations Twitter Feed at https://twitter.com/netpresops

FYI and regards,
Richard.

As the next part of our 2019 Upgrades mentioned earlier in the year we’ve got some upgrades ready for the remaining aging KVM Nodes in Sydney.

Accordingly, a few of them will be upgraded during our coming Sydney POP Maintenance Works at the end of October 2019, and they’ll be further upgraded in 2020 to grow our Sydney POP.

Node 3, 13, 14, 19, 20, 26, 33, 40, 50, 60, 70 will experience downtime as we do these upgrades in late October 2019 and customers on those Nodes may be emailed advisory notices.

More upgrades and services/capabilities are due to be rolled out in Q4 ’19 and onwards, keep in touch.

Regards,

Richard.

During the evening of Saturday, October 26th from 6pm that night (through to Noon on Sunday October 27th) we will be performing upgrades to selected hosting server platforms & one of our network uplinks of Network Presence in Sydney, Australia.

Customers with services (VPS) on the hosting platforms to be upgraded may be emailed advisory notices, and this is a general notice related to other ancillary upgrades and Infrastructure Maintenance being performed during this scheduled window of time.

This Maintenance Window starts from 6pm Sydney time on the evening of Saturday, October 26th 2019 through to Noon on Sunday October 27th, and I’ll be personally contactable by phone & online during and after these works in-case there’s any issues that arise.
During this Maintenance Window, selected network or server equipment will be worked on, upgraded and restarted. Works will be completed as quickly as possible (and where possible, timing information will be in emails to affected customers) and restarts are short service interruptions only, while upgrades may incur longer service interruptions.

This will incur outages to selected hosting services of Network Presence in Australia during this off-peak scheduled works period.
In addition, there may be some impact (short 5-10 minute periods) to the general Internet Connectivity of portions of Network Presence in Sydney during these works, though redundant routing will be utilised during these works. Our Adelaide POP is unaffected by this Maintenance Notice and works.

Progress updates during the works will be posted to our Operations Twitter Feed at https://twitter.com/netpresops

FYI and regards,
Richard.

During the evening of Friday, October 11th from 9pm that night (through to 6pm on Sunday October 13th) we will be performing upgrades to selected hosting server platforms & one of our network uplinks of Network Presence in Adelaide, Australia.

Customers with services (VPS) on the hosting platforms to be upgraded may be emailed advisory notices, and this is a general notice related to other ancillary upgrades and Infrastructure Maintenance being performed during this scheduled window of time.

This Maintenance Window starts from 9pm Adelaide time on the evening of Friday, October 11th 2019 through to 6pm on Sunday October 13th, and I’ll be personally contactable by phone & online during and after these works in-case there’s any issues that arise.
During this Maintenance Window, selected network or server equipment will be worked on, upgraded and restarted. Works will be completed as quickly as possible (and where possible, timing information will be in emails to affected customers) and restarts are short service interruptions only, while upgrades may incur longer service interruptions.

This will incur outages to selected hosting services of Network Presence in Australia during this off-peak scheduled works period.
In addition, there may be some impact (short 5-10 minute periods) to the general Internet Connectivity of portions of Network Presence in Adelaide during these works, though redundant routing will be utilised during these works.

Our Sydney POP is unaffected by this Maintenance Notice and works.

Progress updates during the works will be posted to our Operations Twitter Feed at https://twitter.com/netpresops

FYI and regards,
Richard.

During the evening of Friday, September 27th from 9pm that night (through to 6pm on Sunday September 29th) we will be performing upgrades to selected hosting server platforms & one of our network uplinks of Network Presence in Sydney, Australia.

Customers with services (VPS) on the hosting platforms to be upgraded may be emailed advisory notices, and this is a general notice related to other ancillary upgrades and Infrastructure Maintenance being performed during this scheduled window of time.

This Maintenance Window starts from 9pm Sydney time on the evening of Friday, September 27th 2019 through to 6pm on Sunday September 29th, and I’ll be personally contactable by phone & online during and after these works in-case there’s any issues that arise.
During this Maintenance Window, selected network or server equipment will be worked on, upgraded and restarted. Works will be completed as quickly as possible (and where possible, timing information will be in emails to affected customers) and restarts are short service interruptions only, while upgrades may incur longer service interruptions.

This will incur outages to selected hosting services of Network Presence in Australia during this off-peak scheduled works period.
In addition, there may be some impact (short 5-10 minute periods) to the general Internet Connectivity of portions of Network Presence in Sydney during these works, though redundant routing will be utilised during these works. Our Adelaide POP is unaffected by this Maintenance Notice and works.

Progress updates during the works will be posted to our Operations Twitter Feed at https://twitter.com/netpresops

FYI and regards,
Richard.